About Booking

To book an appointment, please get in touch with us via email or phone so we can arrange a convenient time for your visit. We will guide you through the process, answer any questions you may have, and ensure you are scheduled into the most suitable clinic slot.

Price Breakdown:

£25 – Initial consultation and health check, where we assess your needs and ensure the treatment is safe and suitable for you. And to also confirm if wax removal is needed

£30 – Wax removal treatment (for one or both ears)

£30 – Call-out fee, covering North and East Hampshire, as well as West Surrey

The first follow up appointments is free but if wax takes more than two attempts then the callout fee of £30 will be required.

Our domiciliary service is designed to provide a convenient, discreet, and comfortable experience, bringing professional wax removal directly to your doorstep.

We currently offer appointments on Mondays and Fridays, providing flexible options to fit around your routine while receiving professional care in the comfort of your own home.

Terms & Conditions
Service Overview

Microsuction ear wax removal is a clinical procedure that uses gentle suction to remove excess ear wax under direct visualization. While generally safe, it may not be suitable for all individuals.

Eligibility for Treatment

By booking an appointment, you confirm that you:

.Are aged 18 or over, or have a parent/guardian present

.Have provided accurate and complete medical history

.Do not have contraindications such as active infection, recent ear surgery, or certain medical conditions (unless cleared by a healthcare professional)
Medical Disclosure

You agree to disclose any relevant medical conditions, including but not limited to:

.Ear infections, pain, or discharge

.Perforated eardrum (past or present)

.Tinnitus, dizziness, or hearing loss

.Previous ear surgery

Failure to provide accurate information may result in cancellation of the procedure and/or increased risk.
Consent to Treatment

By booking your appointment, you give informed consent for microsuction treatment. The clinician will explain the procedure and answer any questions prior to commencing, and will has for a waiver to be signed before wax is removed
Risks and Complications

While rare, potential risks include:

.Temporary discomfort or dizziness

.Minor irritation or bleeding

.Incomplete wax removal

.Very rare risk of infection or damage to the ear canal/eardrum

You acknowledge and accept these risks.
Appointment Policy

.Please make sure you are in and if patient is unable to move or answer questions please make sure there is someone with them

.A minimum of 24 hours’ notice is required for cancellations or rescheduling

.Missed appointments (no one is in) or late cancellations may incur a fee
Payment Terms

.Call out payment will be taken over the phone before hand to confirm booking, then for wax removal payment will be taken by card at the appointment

.Fees are non-refundable once the procedure has been carried out, regardless of outcome
Aftercare Responsibility

You agree to follow any aftercare advice provided. If you experience unusual symptoms after treatment (e.g., persistent pain, discharge, or hearing loss), you should seek medical attention promptly.
Limitation of Liability

The practitioner will take all reasonable care; however, they are not liable for:

.Pre-existing conditions affecting outcomes

.Failure to disclose relevant medical information

.Unavoidable complications associated with the procedure
Data Protection & Privacy

Your personal and medical information will be handled confidentially and stored securely in accordance with applicable data protection laws. Information will not be shared without your consent unless required by law.
Right to Refuse Treatment

The practitioner reserves the right to refuse or discontinue treatment if it is deemed unsafe or not in the patient’s best interest.
Amendments

These terms and conditions may be updated at any time. The latest version will apply at the time of your appointment.

By booking a have visit wax removal, appointment, you confirm that you have read, understood, and agree to these Terms and Conditions. These will be run through again on the day of the appointment and a waiver will be asked to be signed to proceed.

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Email us

Info@unpluggedhearing.co.uk